Your practice, your configuration
Every clinic runs differently, and most software makes you choose: take it as-is, or pay for a custom build that breaks on the next upgrade. Cairn takes a third path — deep per-clinic configuration that is data, not code.
What gets shaped to your clinic
- Exam and intake forms — your fields, your order
- Note templates per visit type (wellness, dental, surgery…)
- Vaccine protocols and reminder sequences
- Fee schedules and invoice line behavior
- Roles and permissions that match your actual staff
- Workflows: who signs, who is notified, what routes where
- Your branding on client-facing documents
How it works
1. You describe your practice. A structured onboarding questionnaire — species mix, visit types, protocols, staff roles.
2. AI drafts your configuration. Forms, templates, protocols, and roles are generated as configuration data and checked by validation rules.
3. A human approves it. We review it with you, adjust, and load it. Changes later follow the same loop — described, drafted, validated, approved.
Included free at onboarding on every plan.
Why configuration, never a fork
When a vendor customizes you a special version of their software, you inherit a special set of bugs — and every platform upgrade becomes a negotiation. Cairn's core is one codebase for everyone; everything clinic-specific lives in validated configuration data layered on top.
- Upgrades never break your setup. Your config rides along; there is no "your version" to maintain.
- Changes are fast and cheap. A new form or workflow is a config change with validation, not a development project with a quote.
- Everything is reviewable. Config is human-readable data with an audit trail — you can see exactly what your clinic runs on.
Ongoing changes beyond onboarding are fixed-price config packs — see pricing.
Tell us how your practice runs.
Bring your intake form and your weirdest workflow to the demo — that's the fun part.
Request a demo